My Debit Card Doesn’t Work with MyGroser

Category: Payments & Refunds

Are you having trouble paying with your debit card? Perhaps you have yet to activate it for online purchases. Maybe we can help!

Contacting Your Bank

Here the contact numbers for some commons banks. You can call them and request that they enable your debit card to perform 3DS secure online payments (also called Card Not Present payments).

  • Hong Leong Bank
    Call +603 7626 8899 to activate your card over the phone
  • Maybank
    Call 1300-88-6688 to activate your card over the phone
  • CIMB Bank
    Call +603 6204 7788 to activate your card over the phone
  • RHB Bank
    Call +603 9206 8118 to activate your card over the phone
  • Public Bank
    Call +603 2179 9999 to activate your card over the phone
  • AmBank
    Call +603 2178 8888 to activate your card over the phone
  • Citibank
    Call +603 2383 0000 (KL) / +604296 0000 (Penang) / +607 268 0000 (JB) / 1800-82-1010 (Sabah & Sarawak) to activate your card over the phone
  • Standard Chartered
    Call 1300-888-888 to activate your card over the phone

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