No, we do not allow trading, sharing or refunds of the points that you have earned. Please keep and use your rewards by transferring them to Store Credit when you can.
FAQ Category: Using MyGroser
I Can’t Find the Answer I’m Looking For
Don’t worry! If you can’t find an answer to the questions you have, go ahead and: Contact Customer Care through the chat button on the lower right hand side of the MyGroser website (it’s the little round one – just click on it and follow the instructions), OR Send an email to firstname.lastname@example.org and we… Continue reading I Can’t Find the Answer I’m Looking For
Can I Buy in Bulk?
Yes you can. If you have any special requirements, please contact customer service to and we’ll try our best to help!
Can I Change My Order After Payment?
Please contact our Customer Care team for any addition, amendment, or cancellation of your order. Please ensure any of the above changes need to be done 24 hours prior to scheduled delivery window as selected at ordering to avoid a re-order or re-delivery charge.
Delivery Time – I Won’t Be Able to Receive My Order at the Chosen Time
We advise you to contact our Customer Care team at our Hotline or email us at email@example.com as soon as you are aware you will not be around as the specified time. Our Customer Care team will assist to rearrange or accommodate your changes as far as possible. If you are merely a little bit… Continue reading Delivery Time – I Won’t Be Able to Receive My Order at the Chosen Time