MyGroser Store Credit does not have an expiration date at this time. You may use these credits at your choice of time and for your choice of available products/ delivery times/ delivery dates on the service.
Refunds are handled by actual human members of our customer service team. Store Credit All orders are processed automatically by our Customer Care team for the following items: Not in stock items Cancelled orders Damaged or returned orders These refunds will be made in Store Credit within 7 business days under normal circumstances. Refund to… Continue reading I Want a Refund
If you would like to request for a withdrawal of your Store Credit balance, a refund or any other form of return to your original mode of payment, please send a written request to firstname.lastname@example.org These requests are processed manually, and can take up to 21 days, depending upon the specific payment method. Credit /… Continue reading Refund to Original Payment Method
Are you having trouble paying with your debit card? Perhaps you have yet to activate it for online purchases. Maybe we can help! Contacting Your Bank Here the contact numbers for some commons banks. You can call them and request that they enable your debit card to perform 3DS secure online payments (also called Card… Continue reading My Debit Card Doesn’t Work with MyGroser
If there are any issues regarding your order, please contact our customer service team at email@example.com or call our Hotline as soon as possible. You can choose not to accept that product at the time of delivery and our Delivery team will return it to us. We will deduct the price of that item from… Continue reading Replacement for Wrong or Damaged Products